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Chrysler V5

2273 Views 2 Replies Latest reply: 2012-10-18 05:03:08


  •   Level 1   
    (0) points
    TechnicMobile
    2012-10-17 19:46:12
    Hi again, Today I did the update for Chrysler from V4.10 to V5. I got this error message: "The program is not authorised, please obtain the authorization". I uninstall V5 and reinstall V4.10, it works now...Why?

  •   Level 10   
    (10965) points
    Autel Support

    2012-10-18 04:54:57

    It depends on which way you are updating your tool. If you are updating through PC, maybe the operation system version is too old, so you would need to download the newest version for operation software. Then do the update again. If you are updating through DS708, maybe you forget to restart the tool to renew the program. Everytime you finished update through DS708, always restart it immediately.

  •   Level 10   
    (10965) points
    Autel Support

    2012-10-18 05:03:08

    Please give us more details about update. Which way do you update your tool, in PC or in DS708? What version is it for your PC Suite Update tools if you are updating via PC? What version is it for system program if you are updating via DS708? If possible, pls take a picture of error message and send it to the email: panxiangxi@auteltech.net.
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